Return and Refund Policy

At Simpetify.Store, we want you and your pets to be fully satisfied with your purchase.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

Refunds

We offer full refunds for eligible returns. Once your return is received and inspected, we will notify you of approval or rejection.

If approved, your refund will be processed back to your original payment method within a reasonable timeframe.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately and we will resolve the issue at no extra cost.